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Leadership and Sales Academy

Customer Service Programs



Your Attitude is Showing (Available as seminar, workshop, or course)

Leadership and Sales Academy facilitates the seminar Your Attitude is Showing, designed to help people communicate better. It focuses on helping individuals clearly see how they view the world, and what values drive their life, actions and decisions. They learn how to look at the world through someone else’s eyes, recognize the driving forces in others’ lives and understand those perspectives.



Emotional Quotient (EQ)™ (Available as seminar, workshop, or course)

The Emotional Quotient TM Seminar gives employees the understanding and practice they need to self-regulate and master their emotions, as well as build the empathy and social skills that lead to strong teams. Using experiential learning, teams practice EQ skills by enacting real life scenarios.



Dynamic Communication that Makes the Difference (Available as seminar, workshop, or course)

The Dynamic Communication Seminar teaches individuals and teams the DISC behavioral theory and how it affects their relationships with other people. We learn that effective communication relies upon an understanding of ourselves, our behavioral style and method of communication.

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